Clear expectations.
Before we begin.

Inquiries and appointments

Sending a message or inquiry does not confirm a booking. We confirm availability, any visit fee, access requirements and next steps with you. No payment is collected through this website.

Approval and scope

The person authorizing the work must have authority to make decisions about the property and belongings. Tell us about items that must stay, private areas and special handling needs. Additional work, purchases, resale and changes to the agreed scope require agreement.

Scheduling and changes

Ask about the applicable cancellation, rescheduling and payment arrangements before confirming an appointment. Those arrangements belong in your individual booking or written scope.

Illustrative photography

Current website photographs illustrate spaces and service categories. They are not represented as Neon Home Nevada customer projects, team portraits or verified before-and-after results.

Practical guidance

Website guides support planning. They do not replace legal, financial, medical, appraisal or specialist safety advice. Confirm specialty or hazardous items before scheduling removal.